i woudl have given a decent review, but alas, the breakfast fruit was a total letdown with just whole apples. The dinner host was completely clueless about the menu options. And can someone explain why I wasn’t offered an upgrade or a welcome gift?

The warm hospitality enhanced our stay, and the evening views from our balcony were breathtaking, making dinner truly special.

My stay at Boutique Hotel Balm was delightful! The staff were incredibly friendly, accommodating my requests with patience and care. I especially loved the delicious breakfast with fresh coffee and beautiful mountain views, which made each morning special.

No air conditioning.

stunning mountain views, outdoor pool with scenic views, animal sanctuary in the gardens

No elevators!!! The distance from the city center is quite inconvenient, requiring a bus ride that can take up to 20 minutes!!! The dining options are limited, especially since the restaurant closes on Mondays and Tuesdays!!!

A. Spacious room
B. Great breakfast
C. Beautiful mountain view

Clean and well-appointed rooms with high-quality food.

The hotel lacked an elevator, making it difficult for carrying our bags upstairs. We found it quite far from the train station, and had to rely on public transport, which wasn't as convenient as I had hoped. The restaurant staff were unwelcoming and unhelpful, which left a sour note on our dining experience.

The room was really clean, but it was super hot without air conditioning.

Stunning mountain and lake views

It was just a decent option for a momentary visit in Lucerne with good value considering price it charged. The bus stop right in front of the hotel made it super easy to explore the city. Make sure to check the local dining options, as some are a bit limited nearby.

Couples looking for a cozy escape

Our room was huge and gave us plenty of space to just chill out after a long day. Loved the buffet breakfast, I mean, who doesn't want a huge spread of hot and cold dishes to choose from to start your day right, right?

It wasn’t cheap, but honestly, worth it considering the experience.

our stay at boutique hotel balm was fantastic! the location was perfect, right between a high-end restaurant and a cozy bistro we enjoyed. the seasonal outdoor pool was a lovely touch, especially on warm days. the staff was incredibly welcoming and made us feel right at home. plus, we had free public transport passes, making exploring super easy!

can recommend

A spacious room offered beautiful views of the mountains and lake, creating a serene atmosphere. The buffet breakfast was delightful, featuring high-quality options. However, the hotel lacks air conditioning, which made for some uncomfortable nights during warmer days. Additionally, it was challenging to find suitable dining options nearby aside from the hotel restaurant, which, while good, was not varied enough for longer stays. The connection to downtown via the nearby bus was very convenient, but still, more options would enhance the overall experience.

Charming Stay with Great Dining Options!

We enjoyed a lovely two-night stay in the Economy Double Room. The spacious accommodations impressed us, and the breakfast, especially the excellent coffee, was a delightful surprise! Dining downstairs provided us with delicious local cuisine. Future guests should consider the easy access to public transport nearby.

The staff was incredibly helpful and polite, and the breakfast offered a fantastic variety. The public transport was quite convenient, making it easy to explore the area while enjoying clean and spacious rooms.

The location was a bit distant from the town center, requiring a short bus ride for direct access.